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Refund & Return Policy
Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Please review our refund and return policy below:
Custom Products
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All customized products are non-refundable.
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Custom orders will not be processed until the customer has approved the design mockup.
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Please ensure that you provide accurate contact information during checkout to facilitate timely communication and approval.
Pre-Designed Items
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Pre-designed items available in our shop are eligible for return within 30 days of delivery.
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If you need to return a pre-designed item for any reason, you will receive a full refund minus shipping and handling fees.
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Refunds will be issued to the original payment method used at the time of purchase.
Store Credit
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Store credit is available for all returned items, including pre-designed products.
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Store credit can be used toward any future purchase and does not expire.